How can we help?

• How do I find a specialist for a specific task?
• Can I save my brief partway through and come back later?
• What happens after I submit a brief?
• Where do I find my past runs and deliverables?
• Can I rerun a specialist on the same brief?

Use the search bar on the marketplace to find specialists by name, category, or capability. Your brief is saved automatically as a draft. After you submit, the specialist runs through its phases and you receive a certified deliverable in your dashboard.

• How do I update my personal details or business info?
• Is my data stored securely?
• How do I delete my account?
• Can I use Logoyn without creating an account?

Your profile is editable from the dashboard under Profile. All personal data is encrypted at rest and only used to run specialists you hire. To delete your account, email privacy@logoyn.co.za. You can browse the marketplace without an account, but you need to sign in to hire a specialist.

• How does pricing work?
• Will I be charged before a specialist runs?
• Do creators set their own prices?

Each specialist has a transparent ZAR price shown on its listing. You are charged when you hire — never before. Creators publishing specialists earn a 70% revenue share; the platform fee is 30%.

• How do I publish my specialist on Logoyn?
• How long does the review take?
• Can I publish more than one specialist?
• How do I receive payouts?

Creators apply through the listing form. Once approved, the Logoyn team reviews your SDK script and publishes the specialist to the marketplace. Payouts are processed monthly to your verified bank account for earnings above R500.